About One-Quarter of Current Mobile Phone Subscribers Support
Incentive-Based Advertising, According to a Survey by Harris Interactive
ROCHESTER, N.Y. – October 23, 2006 – About one-quarter (26%) of
current mobile phone subscribers say they would be willing to watch advertising
on their cell phone if in return they were to receive free applications for
their phone. Smaller numbers (7%) of wireless subscribers say they would be
interested in receiving promotional text messages if they were relevant.
"This seven percent ‘coalition of the willing’ represents a huge
market given the fact that there over 200 million cell phones in the United
States. Wireless Service Providers need to balance the value of advertising
revenue with the potential of irritating their subscriber base which could
potentially increase churn," said Joe Porus, Vice President and Chief
Architect for Harris Interactive.
These are some of the results of a nationwide online survey of 1,125 U.S.
adults conducted by Harris Interactive® between August 9 and 14,
2006.
Advertising on cell phones is yet another sign that wireless communications
is changing the nation’s social fabric and the way people communicate. The
survey found that 38 percent of wireless subscribers say they now consider
wireless to be their primary form of communication and one in three (36%)
believes that cell phone service is more personal and direct than land line
telephone service.
Of note, in April 2005, one in 10 (9%) U.S. adults said that they had
abandoned their wireline (landline) telephone service completely in favor of
using their wireless phone exclusively. At that time, another five percent said
that they were seriously considering this and would switch within a year and
forty-seven percent said that they were somewhat considering it.
Joe Porus further comments, "Ma Bell could become a name for
Trivial Pursuit® before you know it as more and more consumers are
cutting the cord and going wireless only. Ultimately consumers see wireless as a
more convenient, cost effective and personal form of communication. So, targeted
cell phone advertising seems a natural development in the wireless
phenomenon."
TABLE 1
VIEWING ADS ON CELL PHONE IN RETURN FOR INCENTIVES
"How willing would you be to watch advertising on your
cell phone if in return you were to receive free applications for your cell
phone?"
Scale of 1 to 7 with 1 being "Not at all willing"
and 7 being "Very willing"
Base: Current mobile phone subscriber (n=857)
| |
Total |
|
% |
|
Top 3 Box (Net) |
26 |
|
(7) Very willing |
10 |
|
(6) |
7 |
|
(5) |
9 |
|
(4) Neutral |
12 |
|
Bottom 3 Box (Net) |
63 |
|
(3) |
6 |
|
(2) |
6 |
|
(1) Not at all willing |
51 |
Note: Percentages may not add up exactly due to rounding.
TABLE 2
INTEREST IN RECEIVING PROMOTIONS ON CELL PHONE
"Would you be interested in receiving promotional text
messages to your cell phone (assuming they are relevant to you)?"
Base: Current mobile phone subscriber (n=857)
| |
Total |
|
% |
|
Extremely interested |
1 |
|
Very interested
|
1 |
|
Interested
|
5 |
|
Not very interested |
14 |
|
Not at all interested |
78 |
Note: Percentages may not add up exactly due to rounding.
TABLE 3
CELL PHONES AS PRIMARY FORM OF COMMUNICATION
"Please indicate how much you agree or disagree with each
of the following statements: Cell phones are now my primary form of
communication."
Scale of 1 to 7 with 1 being "Do not agree at all"
and 7 being "Completely agree"
Base: Current mobile phone subscriber (n=857)
| |
Total |
|
% |
|
Top 3 Box (Net) |
38 |
|
(7) Completely agree
|
16 |
|
(6)
|
8 |
|
(5)
|
14 |
|
(4) Neutral |
19 |
|
Bottom 3 Box (Net) |
44 |
|
(3) |
8 |
|
(2) |
10 |
|
(1) Do not agree at all |
25 |
Note: Percentages may not add up exactly due to rounding.
TABLE 4
CELL PHONES AS PERSONAL FORM OF COMMUNICATION
"Please indicate how much you agree or disagree with each
of the following statements: Cell phones are ultimately a more personal, direct
form of communication as compared to traditional phone service."
Scale of 1 to 7 with 1 being "Do not agree at all"
and 7 being "Completely agree"
Base: Current mobile phone subscriber (n=857)
| |
Total |
|
% |
|
Top 3 Box (Net) |
36 |
|
(7) Completely agree
|
12 |
|
(6)
|
8 |
|
(5)
|
16 |
|
(4) Neutral |
24 |
|
Bottom 3 Box (Net) |
40 |
|
(3) |
6 |
|
(2) |
9 |
|
(1) Do not agree at all |
26 |
Note: Percentages may not add up exactly due to rounding.
TABLE 5
2005 SWITCH FROM TRADITIONAL TO WIRELESS PHONE EXCLUSIVELY
"Since wireless phones have become more reliable and
coverage has improved as well, would you consider disconnecting your traditional
phone and using a wireless phone exclusively?"
Base: All Adults (n=1,008)
|
April 2005 |
Total |
| |
% |
|
I have already switched |
9 |
|
I am considering it seriously. I plan to switch within one year |
5 |
|
I am somewhat considering it |
47 |
|
I would never switch |
39 |
Methodology
This online survey was conducted within the United States between August 9
and 14, 2006 among 1,125 adults (aged 18 and over), of whom 857 currently
subscribe to wireless telephone service. Figures for age, sex, race, education,
region and household income were weighted where necessary to bring them into
line with their actual proportions in the population. Propensity score weighting
was also used to adjust for respondents’ propensity to be online.
All surveys are subject to several sources of error. These include: sampling
error (because only a sample of a population is interviewed); measurement error
due to question wording and/or question order, deliberately or unintentionally
inaccurate responses, non-response (including refusals), interviewer effects
(when live interviewers are used) and weighting.
With one exception (sampling error) the magnitude of the errors that result
cannot be estimated. There is, therefore, no way to calculate a finite
"margin of error" for any survey and the use of these words should be
avoided.
With pure probability samples, with 100 percent response rates, it is
possible to calculate the probability that the sampling error (but not other
sources of error) is not greater than some number. With a pure probability
sample of 1,125 one could say with a 95 percent probability that the overall
results would have a sampling error of +/-4 percentage points. Sampling error
for results from sub-samples would be higher and would vary. However that does
not take other sources of error into account. This online survey is not based on
a probability sample and therefore no theoretical sampling error can be
calculated.
These statements conform to the principles of disclosure of the National
Council on Public Polls.
About Harris Interactive Technology Research
The Harris Interactive Technology Research group doesn’t just monitor and
measure the industry. It interacts with the thought leaders who drive
technology, telecom and e-business everyday and provides insights from a variety
of vertical perspectives. Using the group’s unique knowledge, experience, and
expertise in both the telecommunications and information technology sectors,
Harris Interactive asks the right questions, confirms business issues, and
designs and implements studies to provide clients with actionable results.
About Harris Interactive
Harris Interactive is the 12th largest and fastest-growing market
research firm in the world. The company provides research-driven insights and
strategic advice to help its clients make more confident decisions which lead to
measurable and enduring improvements in performance. Harris Interactive is
widely known for The Harris Poll, one of the longest running, independent
opinion polls and for pioneering online market research methods. The company has
built what could conceivably be the world’s largest panel of survey
respondents, the Harris Poll Online. Harris Interactive serves clients worldwide
through its United States, Europe and Asia offices, its wholly-owned subsidiary
Novatris in France and through a global network of independent market research
firms. The service bureau, HISB, provides its market research industry clients
with mixed-mode data collection, panel development services as well as
syndicated and tracking research consultation. More information about Harris
Interactive may be obtained at www.harrisinteractive.com.
Press Contact:
Michelle Soto
Harris Interactive
585-214-7665
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